How to clear windows credentials

Control Panel\All Control Panel Items\Credential Manager





Step 2

Remove connected services from your Office 2013 profile

  1. Go to File, and then click Account.
  2. Under Connected Services, remove all the services for the existing account.



Step 3 Clear cached credentials on the computer

Edit the registry to remove cached credentials. To do this, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.
  2. In Registry Editor, locate the following registry subkey:
  3. For office 2013use the following key
  4. For Office 2016, the correct location would be (16.0 instead of 15.0):



    Copy and paste

    This path in the regedit




    1. Select the Office account that you want to delete, and then click Delete.

    2. For office 2016 use the following key
    3. For Office 2016, the correct location would be (16.0 instead of 15.0):

      All of the following tickets are using the identity to log on

    4. In the Identity subkey, locate Profiles, right-click the same Office account that you deleted in step A3 of this procedure, and then click Delete.
  5. Exit Registry Editor.



The last step

You can go to the following path


And deleted the token

Log off, and then log on to the computer.


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