How to clear windows credentials
Control Panel\All Control Panel Items\Credential Manager
Step 2
Remove connected services from your Office 2013 profile
- Go to File, and then click Account.
- Under Connected Services, remove all the services for the existing account.
Step 3 Clear cached credentials on the computer
Edit the registry to remove cached credentials. To do this, follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- In Registry Editor, locate the following registry subkey:
- For office 2013use the following key
-
For Office 2016, the correct location would be (16.0 instead of 15.0):
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities
Copy and paste
This path in the regedit
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities
-
Select the Office account that you want to delete, and then click Delete.
- For office 2016 use the following key
-
For Office 2016, the correct location would be (16.0 instead of 15.0):
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities
All of the following tickets are using the identity to log on
- In the Identity subkey, locate Profiles, right-click the same Office account that you deleted in step A3 of this procedure, and then click Delete.
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Exit Registry Editor.
The last step
You can go to the following path
%localappdata%\Microsoft\MSIP
And deleted the token
Log off, and then log on to the computer.
Ref:
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