How to Get Administrative Access to the OneDrive for Business Environment of a User

If you are familiar with SharePoint Online, you might recognize some of these steps to get administrative access.

  • Go to the Office 365 admin portal.
  • Open the SharePoint admin center.
  • On the left, choose user profiles.
  • Choose Manage User Profiles (see figure 2).

Figure 2: Manage User Profiles

  • Find the user you would like to have access to. For this article, we’re using Sara Davis.
  • Open the item menu of the user.
  • Choose Manage site collection owners (see figure 3).

Figure 3: For administrative access to OneDrive for Business, click the Manage User Profiles item menu

Add your administrator account (figure 4) to the list of site collection administrators.

Figure 4: OneDrive for Business site collection admin

After executing the steps above, you will see all files and folders (figure 5) for the current user.

Figure 5: You now have administrative access to the user’s OneDrive for Business account



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