Update the OneDrive for Business sync app
We’re continuously improving the OneDrive for Business sync app, so it’s important to keep your sync app updated.
The steps to do this depend on whether you installed Office or the OneDrive for Business sync app through a setup program (MSI), or through Click-to-run.
This article is not about the OneDrive for Business Next Generation Sync Client. The processes here update the existing OneDrive for Business sync client.
To find out about updating to the Next Generation Sync Client, please see Transition from the existing OneDrive for Business sync client.
NOTE: If you have Office 2010, install Service Pack 2.
How do I tell how Office or the OneDrive for Business sync app was installed?
If you’re an Office 365 for business user and you installed Office applications through Click-to-run, your OneDrive for Business sync app stays up-to-date as long as you don’t disable automatic updates. Follow these steps to determine whether your Office applications were installed through Click-to-run.
In an Office app, such as Word, choose File > Account or Office Account (depending on your version of Office).
NOTE: If you don’t have any Office applications other than OneDrive for Business, your OneDrive for Business installation should update automatically.
In the Product Information section, review the Office Updates section, and look for one of the following:
If you see the Update Options button and the message Updates are automatically downloaded and installed, you installed the Office applications through Click-to-run. To make sure you have the most recent sync app, see below under Manually update the OneDrive for Business sync app for a Click-to-run installation.
If you see the Update Options button and the message This product will not be updated, you installed the Office applications through Click-to-run, but automatic updates are turned off. This means Office applications, including OneDrive for Business, are not being updated. Choose the Update Options button, then choose Enable Updates.
NOTE: When you choose Update Options but you don’t see Enable Updates, this means your updates are managed by a Group Policy. In this case, follow these steps to turn on automatic updates for Office applications, including OneDrive for Business.
If you don’t see the Update Options button, you installed either the Office applications or the OneDrive for Business sync app through a setup program (MSI). To update your sync app, see below under Run Windows Update for a traditional setup (MSI) installation.
Manually update the OneDrive for Business sync app for a Click-to-run installation
If you installed the OneDrive for Business sync app separately through Click-to-run, it updates on its own when the update service advertises an update. Usually, your computer updates after it restarts. If your Office apps aren’t updating automatically, choose the Update Options button, then choose Update Now.
To start an update manually, follow these steps:
- Go to Control Panel.
- Under Programs, choose Uninstall programs.
Under Uninstall or change a program, select Microsoft OneDrive for Business 2013, and then chooseChange.
In the How would you like to repair your Office programs dialog box, select Online Repair, and then chooseRepair.
In the Ready to start an Online Repair dialog box, choose Repair to start the process.
Run Windows Update for a traditional setup (MSI) installation
If your Office apps were installed by the traditional setup installation, you can use Windows Update, which is available from Control Panel. Learn more about Windows Update.
Verify that you have the latest version of the OneDrive for Business sync app installed
You can check for the latest release number of Office on the Update Office 2013 or Office 365 page. Next, you can check for the same version of the sync app in your file system. For the OneDrive for Business sync app, the file name is groove.exe.
- If you installed Office through an MSI, you usually find groove.exe
at \Program Files\Microsoft Office\Office15.
If you installed Office or the OneDrive for Business sync app through Click-to-run, you usually find groove.exe at \Program Files\Microsoft Office 15\root\Office15.
Follow these steps to check the version of the sync app installed on your computer.
Search for groove.exe on your PC.
- Right-click or tap and hold groove.exe, and choose Properties.
In the Properties dialog box, choose the Details tab, and you’ll see the Product version listed.
Compare your product version with the latest version listed on the Update Office 2013 or Office 365 page. If your product version doesn’t match, use one of the methods described earlier in this article to update it.