Update the OneDrive for Business sync app


Update the OneDrive for Business sync app

We’re continuously improving the OneDrive for Business sync app, so it’s important to keep your sync app updated.

The steps to do this depend on whether you installed Office or the OneDrive for Business sync app through a setup program (MSI), or through Click-to-run.

This article is not about the OneDrive for Business Next Generation Sync Client. The processes here update the existing OneDrive for Business sync client.

To find out about updating to the Next Generation Sync Client, please see Transition from the existing OneDrive for Business sync client.

NOTE: If you have Office 2010, install Service Pack 2.

How do I tell how Office or the OneDrive for Business sync app was installed?

If you’re an Office 365 for business user and you installed Office applications through Click-to-run, your OneDrive for Business sync app stays up-to-date as long as you don’t disable automatic updates. Follow these steps to determine whether your Office applications were installed through Click-to-run.

  • In an Office app, such as Word, choose File > Account or Office Account (depending on your version of Office).

    NOTE: If you don’t have any Office applications other than OneDrive for Business, your OneDrive for Business installation should update automatically.

  • In the Product Information section, review the Office Updates section, and look for one of the following:


  1. Go to Control Panel.
  2. Under Programs, choose Uninstall programs.
  3. Under Uninstall or change a program, select Microsoft OneDrive for Business 2013, and then chooseChange.


  4. In the How would you like to repair your Office programs dialog box, select Online Repair, and then chooseRepair.


  5. In the Ready to start an Online Repair dialog box, choose Repair to start the process.

    Run Windows Update for a traditional setup (MSI) installation

    If your Office apps were installed by the traditional setup installation, you can use Windows Update, which is available from Control Panel. Learn more about Windows Update.


    Verify that you have the latest version of the OneDrive for Business sync app installed

    You can check for the latest release number of Office on the Update Office 2013 or Office 365 page. Next, you can check for the same version of the sync app in your file system. For the OneDrive for Business sync app, the file name is groove.exe.

  • If you installed Office through an MSI, you usually find groove.exe
    at \Program Files\Microsoft Office\Office15.
  • If you installed Office or the OneDrive for Business sync app through Click-to-run, you usually find groove.exe at \Program Files\Microsoft Office 15\root\Office15.

    Follow these steps to check the version of the sync app installed on your computer.



  1. Search for groove.exe on your PC.


  2. Right-click or tap and hold groove.exe, and choose Properties.
  3. In the Properties dialog box, choose the Details tab, and you’ll see the Product version listed.


  4. Compare your product version with the latest version listed on the Update Office 2013 or Office 365 page. If your product version doesn’t match, use one of the methods described earlier in this article to update it.

    Ref: https://support.office.com/en-us/article/Update-the-OneDrive-for-Business-sync-app-49771c73-e7ad-4d26-bff1-50bb12a83817#runwindowsupdate

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s